Chef Mickey
  • On Jun 6, 2021
    Charles from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    what did I pay for 5 2day passes in2020 and how can I now use them?


    Hi there, Charles! Thank you so much for stopping by to see us here at planDisney and bringing us your question. I see you’re wondering how to use your Disney Theme Park Tickets that you purchased in 2020 for a future vacation. Perhaps you even were one of many Guests who had to, unfortunately, cancel a Walt Disney World vacation this past year. Do not worry, as I will try my best to help you sort through this! 

    Regarding the purchase and cost of Theme Park Tickets, you will most easily figure this out by looking at the confirmation/receipt you likely received via email following the purchase of these Tickets. This email also likely included a confirmation number, which is important since it allows you to link your Tickets within your My Disney Experience account. If you purchased your tickets on or before June 6, 2020, and they had a valid use date of March 12, 2020, their expiration date has been automatically extended to September 28. 2021. If you are unable to visit by September 26, 2021, or you purchased your Tickets after June 6, 2020, and their expiration date does not work for your plans, you would be able to apply the value of those Tickets toward a future purchase. These details are outlined on the Experience Updates pages for your review. Simply call Disney Existing Ticket Reservations to discuss your options!

    If and when you are able to link your Theme Park Tickets to your My Disney Experience account, you will be able to link them to each Guest and perhaps even go ahead and make Park Pass Reservations in advance of a future visit! The options are endless! 

    Charles, it has been my pleasure to try to help navigate this process with you. If there is anything else we can do to help you continue to make plans, please do not hesitate to come back to see us again!

    Wishing you many magical memories,
    Clara 
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

Related Video

  • thumbnail image for Resort Amenities

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.