child with Mickey
  • On Apr 24, 2023
    Kristi from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I pay my balance on my phone in My disney experience?

    Hiya Kristi,

    Welcome to planDisney! I know you must be excited to be visiting the Most Magical Place on Earth this weekend. Please do me a favor and give Mickey Mouse a giant hug from me!

    Kristi, if you have a Walt Disney World Resort Vacation Package, you can pay off your balance before your arrival (final payment is due 30 days before your trip). Since your trip is this weekend and you are inquiring about your balance for a trip this weekend, can I assume you do not have a Walt Disney World Resort Vacation Package? A Walt Disney World Resort Vacation Package bundles Theme Park tickets with a stay at a Walt Disney World Resort Collection Hotel. If you made a room-only reservation and purchased your Theme Park tickets separately, your final balance would be due when you check-in. If you do have a Walt Disney World Resort Vacation Package, to make a payment through your My Disney Experience Mobile App, you will first need to log into your app. After you log in, click the three horizontal lines in the bottom right-hand corner. Select “Future Plans” and scroll until you see your upcoming reservation. Click on your reservation, and you will see an option to make a payment.

    I hope this was helpful, Kristi. Please come back and see us if you need anything else.

    Happy Planning!

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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