Hi Sharmaine,
Welcome to planDisney and thank you for reaching out to us with your question about payments, we really appreciate it! Your visit to Walt Disney World Resort is coming up soon, how exciting!
Guests who have booked a
Walt Disney World Resort Vacation package that includes both Theme Park Tickets and a Disney Resorts Collection hotel stay can make payments toward the balance owing online on the
Walt Disney World Resort Website. Login to your My Disney Experience Account and under the "My Disney Experience" tab select "My Plans". From there scroll down to see your reservation and you should see your reservation details including the balance remaining and the option to "Make a Payment". Follow the prompts to add your information and once complete you will receive an email confirmation within 24 hours. The payment will also be updated in My Disney Experience. If by chance you are unable to find your reservation, you may need to call
Disney Resort Hotel Reservations and speak with a Cast Member who will be able to assist with your payment.
If you have booked a Room-Only stay at one of the Disney Resorts Collection hotels, final payment is due at the time of check-in, so once you arrive at your resort hotel the Cast Member will be able to assist with payment.
I hope you have a wonderful time at Walt Disney World Resort later this month, Sharmaine. If you have any questions, please don't hesitate to come back and visit us here at
planDisney again, we are always happy to help.
~Stephanie