resort polynesian castle monorail
  • On Mar 18, 2022
    Dan from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to pay my balance on the app?

    Hiya, Dan!

    Welcome to planDisney! I am delighted that you stopped by with your planning question. It looks like your trip to The Most Magical Place on Earth is coming up very soon. I am sure that you and your travel party are getting excited. Let's go over online payment options so that you can get back to finalizing the last few details of your adventure. 

    The My Disney Experience website and the mobile app are great vacation planning tools. And while they have many similarities there are some features that only work on the website and some that only work through the My Disney Experience mobile app. Making a payment on a Walt Disney World vacation package falls under the website-only category. You can make a payment on the Walt Disney World website through the My Disney Experience drop-down menu. Select the My Plans option to proceed. This page will show your upcoming vacation details, including your Walt Disney World Resort hotel. You should see your confirmation number, remaining balance, and a blue Make a Payment link underneath your hotel information. Select this link to process your payment in just a few simple steps. I do want to mention that if you booked your upcoming trip through a travel professional or agency you will not see this option You will need to process all payments directly through them. 

    If you are unable to see this link on the website, I would recommend reaching out to a friendly Cast Member with Disney Resort Hotel Reservations. They will be able to assist you in making payments by phone, and ensuring that your reservation is linked to your account. 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
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Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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