MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Feb 15, 2026
    Reagan from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! This past summer I purchased Magic band+ for my husband, daughter and I while at Disneyland. We are planning a trip to Disney World this summer and I noticed all bands are assigned to me in the My Disney Experience app. How do i fix this?

    Welcome to planDisney, Reagan!

    Oh, you must be so excited for your upcoming trip to Walt Disney World! Planning all of those pixie-dusted details is so much fun!

    I know that you and your family will love the ease of touring The Most Magical Place on Earth while using your MagicBand+. No more fumbling for your park tickets or finding your Disney PhotoPass Service card from the other day--it's all right there on your wrist. Even better? Guests staying at a Disney Resort hotel can charge to their room account and unlock their hotel room door with just a tap of that band. So easy!

    Typically, guests will link a new MagicBand+ to their My Disney Experience account and that MagicBand+ will be associated with that account for life. While it's easy for guests to deactivate/reactivate bands using My Disney Experience, moving that MagicBand+ to a different person's account may take a little extra magic. No worries, though! Cast Members at the Disney Help Center will do just that: help! Just call the number listed under App and MagicBand Support to get started.

    Another option is to use the Chat With Us feature in the My Disney Experience App. To find it, just select the hamburger icon (three horizontal lines on top of each other) on the bottom right of your mobile device screen. Then, scroll down to Help & Feedback; you'll find the chat feature there. Once we're immersed in the magic of Walt Disney World, I don't have access to a laptop, so I've found the app's chat feature to be oh so helpful--even while gliding through the air on the Disney Skyliner! Like our favorite Genie, Cast Members have phenomenal power when working on guests' behalf.

    Reagan, as you polish those plans for your upcoming visit, please be sure to send additional questions our way. We love to help!

    Andrea H

thumbnail image for Andrea

Meet the Panelist: Andrea, Pennsylvania

I am a high school English teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, new fantastic Walt Disney World restaurant, or a hidden gem onboard a Disney ship. I'm a micro-planner who enjoys helping others create their own magic! Learn More About Andrea

Related Video

  • thumbnail image for How MagicBand+ Enhances Your Walt Disney World Visit

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.