Captain Mickey with Mom and son
  • On Jul 14, 2022
    April from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I see my past cruises?

    Ahoy there, April! Welcome aboard planDisney! I'm so glad you pulled alongside to ask your question! I'm especially glad you've asked here and not dropped a message in a bottle - there's been quite the...bottleneck...when it comes to those questions getting to us...

    Sorry, I couldn't resist!

    You're absolutely right that our past cruise information used to be available on the Castaway Club page of the Disney Cruise Line website. I'd expect nothing less from a fellow Castaway! What you may or may not be aware of is the system upgrade that was done in March 2022 that has, according to crew members I've talked to, temporarily removed previous cruise information from the page.

    Long story short, we've been assured it's coming back, but when we last checked about the status of the upgrade with the crew members, the final phases of implementation were still underway. Unfortunately, until the upgrades are 100% done, our specific Castaway Club previous cruise information won't be available to check online. I know that's not exactly helpful, and if you're anything like me, you're probably hoping to see which cruises you've taken to either be sure not to repeat, or to keep a weather eye out for your favorite stateroom! Personally, I'm "Team Inside Stateroom" so I'm excited about my family's sailing on the Disney Wish this fall, and seeing where it ranks on my list of favorites! 

    But every storm cloud has a silver, lining right? If you need your past cruise information, it is still on file and can be reviewed by calling a crew member directly!

    I wish I had better news, April, but as the inaugural sailing season of the new Disney Wish continues wowing Guests, hopefully, our Castaway Club information will wash ashore soon! Thank you so much for your question, and if any others bubble to the surface as you're planning, please send me another message here at planDisney. 

    Fair winds and following seas, 

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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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