Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Feb 29, 2024
    Pamela from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    In the past my was able to see each others plans when NOT traveling together, we can’t now. We have all chosen see all my plans. How do we fix this so we can see each others plans when not traveling together?

    Welcome to the magical world of planDisney, Pamela! Visiting the Walt Disney World Resort with family and friends is special, but I also love to be able to share in the magic of their visits even when we aren't there together, so I'm happy to try and help you troubleshoot so you can share in the magic from near or far!

    Pamela, I'd recommend starting by double-checking your Family & Friends List in your My Disney Experience account or on the mobile app; for each Guest that you are connected to, click on Settings and be sure you have selected to allow each guest to "View All Plans." Your friends and family members will need to do the same to ensure the sharing permission is set correctly both ways. In completing this process myself, I recently discovered some friends I had previously shared plans with did not have this option marked, so it's possible that it may be as simple as that!

    Another option you can try is logging out and logging back in to see if the plans you're looking for show up; sometimes technology just needs a magical reset! If these suggestions do not work, you may need a little extra pixie dust from a friendly Cast Member to look into your account settings and help you fix this tech issue. You can give them a call at the My Disney Experience, MagicBand, and MagicBand+ number or utilize the helpful chat feature on the Disney website.

    Pamela, I hope this helps you to connect to your family and friends; if you have any other questions about visiting the parks, finding unique experiences to share with your family and friends, or anything else, feel free to come back and ask us anytime

    See you real soon,
thumbnail image for Alison

Meet the Panelist: Alison, Louisiana

I'm Alison - a wife, mom, and teacher from New Orleans, LA. My first childhood visit to the Walt Disney World Resort sparked a lifelong love of this magical place, and I still find magic in both the new and nostalgic on each visit! I understand the changing dynamics of planning a practically perfect vacation; no matter how large your group is or what your interests are, I look forward to helping you create magical memories and discover unique experiences to make them even more enchanting! Learn More About Alison

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