Guardians of the Galaxy at Night
  • On Jun 20, 2022
    Tara from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Only 7 out of 10 passes transferred to my watch. How do I transfer the other 3? They are in my wallet on my phone but not on my watch

    Hi Tara, 

    Welcome to planDisney and thank you for your question! 

    Sounds like you’re using Disney MagicMobile Service! I love using this feature because with it I’m able to use my iPhone or Apple Watch for entry into the Theme Parks. It’s super convenient! 

    From my experience, make sure your phone and watch are fully updated. I made the mistake of not updating my watch when I first wanted to use this feature and was only able to use my phone at the start. So, make sure everything is updated. Once that happens, the wallet on your watch should reflect the one on your phone almost instantly. Also, make sure that none of your party members have the same Pass Style in the My Disney Experience mobile app. That'll make it easier to see the difference in passes.

    Another fix could be to make sure your phone and watch are in the same Wi-Fi network overnight. This will hopefully make sure the two are connected so your final three passes can flow right into your wallet! It might also be helpful to make sure your “Background App Refresh” is turned on for your wallet.

    I hope this “Bit By Bryanna” is helpful as you prepare for your vacation later this fall! If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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