mom at computer planning
  • On Sep 3, 2018
    Caroline from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    How many passes can you link to the app? We have 4 and when I followed The directions to link by scanning the bar codes it keeps saying that pass is already linked. But I only see 2 passes on the app.

    Welcome to the Disney Parks Moms Panel, Caroline! 

    There shouldn’t be a limit to how many passes, or tickets, you can link to your My Disney Experience account. I have had some instances where I link something, and it doesn’t show up on the mobile app. But when I check my account from my desktop, they are all there. Sometimes it takes a little time for information to populate on the mobile app.

    If you check your account from a desktop and still don’t see all your information, I would reach out to the Internet Help Desk where a friendly Cast Member can check your account and troubleshoot with you live on the phone. The internet help desk number to call is 407-939-7765.

    I hope this information is helpful. For any additional questions or planning tips, be sure to come back and see us again. 

    Wishing you a magical day,

    Emille ºoº
     
thumbnail image for Emille

Meet the Panelist: Emille, Florida

Hi! My name is Emille. I’m a mom of two and wife to a wonderful fellow Disney nerd! As a current Florida resident and Annual Passholder, I love being able to visit the Walt Disney World Resort frequently. When I’m not at the Parks, you can find me leading worship at my local church or traveling with a prison ministry I sing and speak for. I look forward to answering your questions and sharing some of my favorite tips to help you plan your next magical Walt Disney World vacation! Learn More About Emille

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