Avengers Campus featuring Spiderman
  • On Aug 23, 2022
    Mario from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My pass is not showing up on the app, (Mario R.) I selected the option to link the account, but it said it was already linked to my app. I tried both on mobile and Computer.

    Hi there, Mario! Thanks for stopping by planDisney with your question. I’m sorry to hear you’re having issues with getting set up for your magical visit - let’s see if we can figure it out together. 

    You will need both a ticket and park reservation to enter the parks. From your computer, log in with the Disneyland account you used to purchase your tickets. Go to My Disneyland, Ticket and Reservation Details, View My Park Reservations. Here you should see all the reservations you currently have. Note, you will not see a ticket here, but you can assume that each reservation also has an associated ticket, as you cannot have a reservation without a ticket. 

    In the Disneyland mobile app, you will see your tickets in the Tickets and Passes section. This is also where tickets can be linked. In Future Plans, you will see the reservations you currently have. 

    Hopefully one of these options will work for you to see your tickets and reservations intact. If you need further help or still have questions, you could contact a helpful Cast Member at Ticket Services

    Have a wonderful time visiting the Happiest Place on Earth, Mario!

thumbnail image for Kamini

Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.