Father and son walking through BOG
  • On Jan 16, 2021
    Elissa from FL Asked

    I have been a pass holder for two years now and I still haven’t received any of my magnets and I am not sure why?

    Hi there, Elissa! Welcome to planDisney!

    You’re a member of the Walt Disney World Annual Passholder family, and that is something to chEAR about! There are so many great things about being a passholder, but for me the best is that I can stop by for a Dole Whip at Magic Kingdom Park any time I want! I see you live in Mickey’s backyard as a Florida resident, so you are really living the Disney dream.

    I’m sorry to hear you haven’t received your passholder magnets. When I became an Annual Passholder, I received my Mickey passholder magnet in the mail about a month after I activated my Annual Pass at the theme park. However, I have heard from Guests like you whose magnets didn’t arrive, and some friendly Cast Members have some next steps for you. I recommend contacting the V.I.PASSHOLDER Support team, which you can do by phone at (407) WDW-PASS, or via email or online chat (the links are on the Annual Passholder web page). Let them know you didn’t receive your magnet when you first became an annual passholder, and they will be able to help you out!

    If you’re thinking about the annual passholder exclusive magnets that have been available in the past at various festivals and holidays, my advice is to be sure you’re reading the Disney Parks Blog for news of when those might be offered again, and how to get yours. To my knowledge, the most recent magnet design was the “Tink” magnet, which was mailed to passholders last summer as a “welcome back to the magic” reopening promotion. As part of Walt Disney World Resort’s phased reopening, availability and distribution of the magnets may look different than in the past, so stay tuned for news!

    I’m sending pixie-dusted wishes that you’re able to begin your magnet collection soon, Elissa! I love looking at my assortment of passholder magnets, which I keep on the side of my refrigerator. There have been so many cute designs; I can’t wait to see what’s next, and I hope that whatever the design is, you’re able to add it to your collection!

    One last passholder family tip: be sure to keep an eye on the Passholder Extras page to see the latest promotions and pixie dust available to annual passholders. There is some seriously cute passholder-exclusive merchandise out there!

    Say hi to Mickey for me on your next visit!
    -Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.