Mickey in Front of Vintage Car
  • On Dec 16, 2020
    Stacie from CA Asked

    My pass will be expiring next month but wrk that be an option to renew even though Disneyland is closed

    Season’s greetings, Stacie, and thanks for bringing your question to planDisney! I always enjoy helping my fellow Californians, so let’s get started!

    Like you, as a Disneyland Resort Annual Passholder, I too am mourning the temporary closure of our happy place at the Disneyland Resort theme parks! I can’t wait until we’re able to stroll down Main Street, U.S.A. once again! Unfortunately, at this time, all ticket sales, including Annual Passports and renewals, have been temporarily paused. But, all hope is not lost! If you paid for your Passport in full, then your expiration date will be automatically extended, and your new expiration date will be reflected on your account prior to the reopening of the theme parks. Or, if you paid in full and would prefer a partial refund for the theme-park closure period, you can contact Annual Passholder Member Services at (714) 781-4567 and a Cast Member would be happy to help you.

    If, however, you’re on the Monthly Payment Plan, your monthly payments were automatically stopped on April 5, 2020, and any payments made between March 14 and April 4, 2020 were retroactively refunded. Once the parks reopen, your monthly payments will resume on your regular schedule, but your expiration date will not be extended. Or, you can choose to have your monthly payments postponed during the park closure period, and then resumed once the parks reopen. Your expiration date will then be extended and reflected on your account before the parks reopen. If you’d like to choose this option, you can call Annual Passholder Member Services at (714) 781-4567 for assistance. 

    I hope this information helps, Stacie! To help cure my Disney blues, I’ve been visiting Downtown Disney District for a dose of Disney fun! I love stopping by Marceline’s Confectionery to bring home some of my favorite treats! Plus, nothing beats walking down Buena Vista Street and checking out the latest holiday merchandise at Elias & Co.! Don’t forget to use your Annual Passport for discounts at select Downtown Disney locations, too.

    Wishing you a magical 2021, Stacie! May it be filled with Disney adventures and fun!
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Hello from sunny California! I currently live less than an hour from the Disneyland Resort, and have been an Annual Passholder for more than 20 years! As a mom of three kids under the age of 8, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth!

Learn More About Kristin

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