Special Needs Family with Mirabel; girl in costume; Encanto
  • On Aug 2, 2025
    Erika from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I see my pass balance?

    Hi Erika,

    Welcome to planDisney! As a fellow Magic Key holder, I’d be happy to help you with your question.

    One of the best things about living in sunny Southern California is being just a short drive away from the Happiest Place on Earth. And what makes it even more magical? Disneyland offers California residents the option to make monthly payments on their Magic Key passes. This has made purchasing a Magic Key for me and my little Mouseketeer a whole lot easier.

    Whenever you need any billing support with your Magic Key Pass, I recommend contacting Magic Key Membership Services at (714) 781-7277. The team there can help you update your payment method, check your remaining balance, assist with making additional payments, or even help you pay off your Magic Key in full. You can also stop by the ticket booths in the Esplanade or speak with Guest Services inside either park for in-person assistance.

    Erika, since you're a Magic Key holder, be sure to take advantage of all the exclusive perks! I especially love the complimentary merchandise and unique experiences offered from time to time. For a limited time, Magic Key holders can pick up a free 70th Celebration Tote (while supplies last). This giveaway is happening August 13–18, 2025. For the latest updates and exclusive offers, follow the Magic Key program on Instagram at @disneylandmagickey. They post regular updates you won’t want to miss!

    I hope this information helps, Erika! If you have more questions or want more Magic Key tricks or Disneyland tips, feel free to reach out to me or any of my fellow planDisney panelists. We’re always happy to add a little extra pixie dust to your planning.

    See you in the parks!
    – Melinda
thumbnail image for Melinda

Meet the Panelist: Melinda, California

Hello from sunny SoCal! I’m Melinda Grant, an educator and a lifelong Disney enthusiast. As a Southern California native, I grew up going to the parks with my family. My park days look a little different now that I am transitioning from being a “Childless Millennial” to a “Disney Mom.” You can find me with my toddler eating popcorn and singing loudly! I am looking forward to helping you plan a magical trip to my favorite place, Disneyland!   Learn More About Melinda

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