Photo of a fountain featuring Remy from Ratatouille
  • On Feb 26, 2023
    Roe from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our party is signed up for DAS but we cannot find where on the website to plan our advance selections. The link that was included in the chat takes us to FAQs.

    Welcome to planDisney, Roe! Thanks so much for coming to us with your question today.

    Disability Access Service (DAS) has evolved recently to allow guests who have difficulty tolerating extended waits in a conventional queue environment the ability to pre-register up to 30 days in advance of their trip to Walt Disney World Resort. This is a great way to save time on your vacation and make sure that everything is in place to accommodate your family's needs before you arrive. It is possible to make selections in advance for up to two attraction return times for each day of your trip, and that is done during the initial video chat with the Cast Member who is registering you for DAS. If you ended your conversation without making your pre-selections, you can hop back on the chat service and let someone know that you have been approved for registration but did not make any advanced selections.

    Once you arrive at Walt Disney World Resort and use your ticket to enter a Theme Park, a DAS tool will pop up in the main menu of your My Disney Experience app, and you will be able to select attraction return times quickly and easily using your smartphone. I often travel with someone in my family who uses DAS, and the introduction of this digital tool has really simplified our vacations! 

    I hope this answers your question, Roe, and please let us know if there's anything else we can do to help you plan your magical trip.

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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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