• On Aug 24, 2021
    Ashley from AK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a party of four scheduled to go and stay at one of the "good" hotels and be at the park Sept 4-6th. Unfortunately two of the people cannot go, we have paid in full but is there a way to refund their portion or cancel just their tickets?

    Hello there, Ashley!

    It’s so nice to see you visiting planDisney today, welcome! I’m smiling from EAR to EAR after hEARing that you will be visiting the Disneyland Resort very soon! As someone who often plans to visit with many of my friends and family, I am sad to see that 2 of your friends are no longer able to tag along.

    Unfortunately, tickets are nonrefundable and nontransferable. The good thing is after the ticket’s expiration date, the price paid for a wholly unused ticket can be applied to the purchase of a new ticket with an equal or higher value. So even though your friends are unable to use their ticket now, they will still have a “ticket” that can be applied to a newer one in the future! 

    When it comes to your hotel, I recommend reaching out to the hotel to see if your rate changes depending on the number of Guests in the room. I know from experience that each resort varies. During my last visit to Walt Disney World Resort, my sister didn’t join us until the last 2-nights of our 4-night stay. The resort said to just include her in the entire reservation because the cost wouldn’t change. So again, it just depends on what the hotel policy is.

    I hope this helps answer your question, Ashley. Please let us know if there’s anything else we can help with!

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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