• On Apr 4, 2016
    Vera from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a party of 4 adults (1 handicapped) and 2 children. How do we get access to Disney provisions for handicapped persons? Years ago, we had VIP tickets (no tour guide) that allowed us to move to the front of the line (side door)

    Hi Vera!

    Welcome to the Disney Parks Mom's Panel. One of the things I love the most about Disney is the way they meet the needs of all of their Guests. Please take a look HERE at all the services they offer to those with disabilities. One of these services is the Disability Access Service. It is designed for Guests whose disabilities prevent them from waiting in regular lines. To use this service, simply visit Guest Services at the front of any of the Parks when you arrive to make your request. Keep in mind that your entire party needs to be present for everyone to be included on the pass. After receiving your Disability Access Service Card, a Cast Member will then schedule a return time for you and your party for an Attraction of your choice that is in line with the current wait time. Once you use that pass, you can go to a kiosk in the Park to receive another. We have a special needs son who has visited Walt Disney World with us many times. This service has been a lifesaver and has made it possible for him to enjoy the entire Disney experience.

    Please let us know if there is anything else we can do to help you as you make your plans. Have a wonderful day!

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Meet the Panelist: Nancy, Utah

Hi, I'm Nancy. I'm a mother to 8, grandmother to 9 and just about to celebrate 36 years of marriage to one amazing guy! There are few things that make me happier than spending time with my family and nowhere I would rather do that than at Walt Disney World. I'm so excited to help you with your questions about planning your own magical vacations and to share my ideas of how you can make your own special Disney memories that you will cherish forever and ever!  Learn More About Nancy

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