Couples at Citricos
  • On Apr 10, 2022
    Ayshayh from Tyne And Wear Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Me and my partner are trying to register for a DAS pass but when we click of on register Live chat we get take to the main page that doesn't have the information/thing we need.

    Hello Ayshayh,

    As the current UK-based planDisney Panelist, it's my delight to welcome you here today!

    As your merry month of May holiday to Walt Disney World Resort approaches Ayshayh, I expect both you and your lovely partner are beginning to feel super excited about arriving at the most magical place on earth.  For me, there's nothing better than enjoying the last few remaining weeks and days of a pixie-dusted countdown to Disney!

    Upon arrival at Walt Disney World Resort, I feel sure that you'll be welcomed by all the accommodations provided by Cast Members for Guests living with disabilities including Cognitive Disabilities.  And I know from my own personal family experiences how incredibly useful it can be to utilise the Disability Access Service (DAS) during a holiday at Walt Disney World Resort.  

    Ayshayh, I'm more than happy to share that at this time Guests like you and I, from the United Kingdom, are welcome to register for the Disability Access Service (DAS) upon arrival at Walt Disney World Resort.  With this information in mind, it does explain why you've been experiencing webpage re-directions via the UK-based Walt Disney Travel Company website.

    It's straightforward to register for the Disability Access Service (DAS) upon first entering a Disney Theme Park and making your way to Guest Relations.  Within Guest Relations a Cast Member will be pleased to discuss your own personal needs concerning the (DAS), and if appropriate, will be able to register you, or an accompanying Guest for the service. 

    Additionally, it's good to know that once registered for the Disability Access Service (DAS) it will last for up to 60 days!

    I sincerely hope that I've been able to offer you a little pixie-dusted assistance today Ayshayh.  If you should have any further last-minute questions concerning your upcoming holiday to Walt Disney World Resort, then please do drop back to me here at planDisney.

    Have a great Disney day ~ Jane


thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

Related Video

  • thumbnail image for Top Spring Break Tips at Disney | planDisney Podcast - Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.