Cinderella Castle 50th Day
  • On Jan 26, 2022
    Madison from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My partner has pre-registered for DAS for our upcoming trip and made advance experience selections. Our plans have changed, so we are wondering if/how we might be able to move some of the return times for our DAS experience selections. Is this possible?

    Hello, and a warm welcome back to planDisney, Madison, we thank you kindly for your loyalty in consulting us for your Disney vacation planning.

    As a frequent Disney Disability Access Service planner in the care of my adult, autistic son, I greatly appreciate the additional, convenient service of the DAS Advance option. My advice to you, Madison, would be to keep all DAS pre-selections in place, because, to the very best of my knowledge at this time, you cannot make new pre-selections in advance of your theme park visit, therefore, these pre-selected DAS experiences would be cancelled. What I would do in your place, would be to keep all DAS pre-selections intact, and visit Guest Relations inside your first theme park visit to discuss any modifications with a knowledgeable, and helpful Cast Member. My experiences with Cast Members at Guest Relations inside any Disney theme park have always exceeded my greatest expectations.

    Madison, may I offer our comprehensive services for Guests with Disabilities for you to look through to see if there are any other accommodations in alliance with your Disney Resort hotel stay to make your stay the most comfortable it can be.

    Please take a closer look at your My Disney Experience App to familiarize yourself with using the DAS Service on the app, as well as using the Disney Genie and Disney Genie+ service to further enhance your theme park attractions and experiences. These services can be used alongside the DAS Service, rest assured.

    Madison, I hope you have time to visit our unique area of Disney Springs to enjoy abundant shopping venues, unique dining, and our newest entertainment Drawn to Life - Cirque du Soleil® a creative collaboration between the epic memory-makers of Cirque du Soleil® and Disney!

    I hope this information is helpful to you, Madison, and I look forward to being of any further assistance again soon!

    Best Disney Wishes ~ Jacqueline

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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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