AA; Mom planning on computer
  • On Feb 1, 2025
    Amy Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Partner linked hotel reservation to his account, we are friends and family on the app but I can see the reservations on my account. When I go to add them it won’t let me as he has already linked them

    Hey there, hi there, Amy! You're as welcome as can be here at planDisney.

    While I'm thrilled to see you here with another great planning question, it's definitely less than magical to hear that you are still having trouble viewing your pixie-dusted plans on your My Disney Experience account. Since you and your partner are linked via your Family and Friends List, it sounds like your planning is off to a practically perfect start. Now, let's get your Disney Resort Hotel reservation listed under your plans so you can officially start your countdown to your magical holiday at the Most Magical Place on Earth

    If your My Disney Experience account is properly linked to your partner's My Disney Experience account and the Resort reservation is properly linked to your partner's account, I suggest double-checking if it is listed on your account. Log into your My Disney Experience account, hover over the My Disney Experience tab and click "My Plans." Scroll down to see if the Resort reservation is listed under "My Plans, Reservations and Tickets." If the Resort reservation is listed under your plans as well as his, you're good to go! It's time to get this planning party started!

    If you don't see your Resort reservation listed under your plans, I suspect your My Disney Experience account is somehow not properly linked to the Resort reservation. Have your partner log into his My Disney Experience account, click "My Plans" and scroll down to the Resort reservation. Here, you can see the guests listed on the reservation and make sure that your current My Disney Experience account name (and character) is listed here. If not, have your partner click the "Change Reservation" button, scroll down and click "Change" next to the Travel Party to see if he can modify the guests to include your name as it is listed on your My Disney Experience account.

    If you're still having trouble viewing your reservation on your account, I suggest calling a helpful Cast Member with Disney Resort Hotel Reservations for assistance. They will be able to wave their magic wands and help you just like bibbidi ... bibbidi ... boo!

    I hope this was helpful, Amy! If I misunderstood your question or if you have any other questions at all, just stop by and let me know. You've got a friend in me.

    Happy planning,

    Mandy
thumbnail image for Mandy

Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.