Gran Destino
  • On Jun 23, 2024
    Andrew from Durham Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    As part of my booking I received the 14/7 day magic ticket, +dining credit +$400 gift voucher. I booked to stay at Coronado springs and can’t seem to see how I claim either the credit or voucher and how much the credit is for? Thanks Andrew

    Hi Andrew!
    Welcome to planDisney.

    It's always a pleasure to assist my fellow guests from the UK, and I'm happy to see that you secured the early booking package offered last year for holiday packages in 2024.  The Dining & Merchandise Credit was available for select dates of the year, with variable amounts depending on your dates and choice of Disney Resort hotel.

    Unfortunately, I am unable to advise how much credit you will receive, as I am unsure whether you booked your holiday package with the Walt Disney Travel Company or with a 3rd party.  The terms & conditions of your booking may differ between all the UK tour operators, so please call them directly to discuss your reservation details.  To contact the Walt Disney Travel Company, please call UK freephone number 0800 16 90 730 (please have your reservation number handy when you call).

    You will receive the total amount of this credit on the day you arrive at Disney's Coronado Springs Resort, and this will be emailed to you after you have checked in.  You can then store it on your phone for easy access, and will just need to show the bar code to the Cast Member at the point of purchase, who can also advise you of your updated balance remaining.  

    You can spend the Dining & Merchandise Credit however you please.  You can use it solely for buying all your essential souvenirs, or spend it all on dining, across the whole Resort.

    Your Disney Gift Card will be a physical card, I don't know what the denomination will be - one card for $400 or two for $200, but it doesn't matter as you can use them together or separately, it's up to you.  If you booked direct with the Walt Disney Travel Company, your Gift Cards will be available for collection from Disney Springs at the World of Disney store after you arrive.   You will need to take your promotional Gift Card voucher with you, along with some form of photo ID (your UK driving licence or passport will be fine).  The voucher should be emailed to you approximately two weeks before departure.   

    Similar to the Dining and Merchandise Credit you can use Disney Gift Cards at most locations in the four theme parks, Disney Resort hotels, and Disney-owned restaurants and shops at Disney Springs (and a few other non-Disney places - please check at the till to be sure).   

    You can check your Disney Gift Card balance at any time on the website. 

    It's also worth noting that buses will take you to Disney Springs from your Disney Resort hotel, and if you are driving there, parking is free for all guests.  

    Please come back and visit us again if you have any further questions, and you can send me a direct question if you wish.  We are always happy to help!  Also, keep your eye on the Disney Parks Blog for all the latest updates on events that may be happening during your holiday.

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Meet the Panelist: Sue, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Sue

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