Hi Heather! Welcome to planDisney!
Your first stay on Walt Disney World Resort property is only days away! I know how excited you must be right now. There is nothing quite like staying in a
Disney Resorts Collection hotel because you don't feel like you ever have to leave the magic at the end of the day. It carries on at your resort!
Disney Resort hotel
merchandise delivery and souvenir pick-up are unavailable at this time. These benefits were made temporarily unavailable when the theme parks reopened last summer and remain that way, but with other
benefits gradually being modified and returning, I have hope that this benefit will return soon!
Make sure you take advantage of
Walt Disney World complimentary transportation during your visit. Between boats, buses, monorails, and the Disney Skyliner, getting around is a breeze! Another great service is Bell Services for your luggage storage needs. If you arrive before your room is ready or depart after your check-out time, Bell Services will be happy to store your bags while you start exploring! This service is complimentary, but I always have some cash on hand to tip the Cast Members that assist me.
I hope this helps as you prepare for your stay, Heather! Please let us know if you have any other questions.
Tabitha