disabled girl with family and Cinderella
  • On Aug 4, 2019
    Amber from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Where in each of the parks can I find a changing station suitable for an older child? She has quadriplegic cerebral palsy and will require care throughout the day. I understand the restrooms do not offer a suitable place for changing larger children.

    Hi, Amber! Thank you for stopping by the Disney Parks Moms Panel with your question! It's great to hear you are planning your vacation at the Walt Disney World Resort! Now more than ever is a great time to visit!

    Inside the theme parks, water parks and Disney Springs, you may go to the First Aid station and use their restrooms or private areas to change/feed your child or just to relax a bit, away from all the excitement. Simply walk up to the location and, if asked, explain your child's condition and you should be allowed to use the facilities without a problem. 

    I imagine you must also be concerned about wait times for your daughter. Disney has created a Disability Access Service (DAS) Card, a tool designed to accommodate guests who aren’t able to wait in a conventional queue environment due to a disability or medical condition. This benefit offers guests a return time for attractions based on the current wait time. If your child qualifies for this service, as I am pretty sure she will, everyone in her party will be eligible to receive a return time for another attraction once you are all done with the first attraction, and so on. The best thing is that this service can be used in conjunction with FastPass+.

    Amber, the first thing you need to do is go to the Guest Relations Office at one of the main four theme parks , Magic Kingdom Park, Epcot, Disney's Hollywood Studios, and Disney's Animal Kingdom. Once inside, request to speak to a Cast Member for them to determine eligibility for this program. They will ask you to describe your child's condition, maybe bringing a note from her doctor would be useful when explaining her condition. If she qualifies for this program, the benefit will be issued and once all of your MagicBands have been associated, you may all begin to use it.

    Amber, I hope this information is useful. I am sure your daughter will be just fine and your vacation at the Walt Disney World Resort will be one to  remember! 

    See ya real soon!
thumbnail image for Desiree

Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
Learn More About Desiree

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.