Two Men; Couple at DCA; Mickey Rice Krispies; laughter
  • On Feb 5, 2024
    Reem from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have 4 parkhopper tickets +Genie +parking for Feb 7. Due to weather we can’t make it. Tried to modify reservation but no dates available. All blackout. Can I cancel reservation and use ticket cost to upgrade to a different day?Will it keep Genie/parking?

    Hi Reem! Thanks for bringing your question to planDisney.

    No, you can't cancel tickets, but you do have a lot of flexibility with the ability to modify your theme park reservations for your 1-Day standard admission ticket with Park Hopper and Genie+. I know you say there's no availability, but I checked the theme park reservation availability and it looks like there's almost complete availability for this month. Without knowing your preferred dates, I think perhaps it was a problem in the way you tried to go about modifying. Or you need to select a higher Tier. Either way, I can walk you through the process!

    If you need a new date that happens to be a higher Tier, you'll need to call the Tickets phone line. A helpful Cast Member can assist you in upgrading to a higher Tier. You'll need to have your ticket ID number handy and your preferred method of payment. Prices are subject to change and availability is not guaranteed. An important note on selecting a different Tier: If you select a new date that is a lower Tier, you won't be refunded the difference.

    To modify your theme park reservation navigate to the Disneyland Resort website. Hover over "My Disneyland." From the dropdown menu select "Ticket and Reservation Details." On the next page scroll down to the "Make or Modify Park Reservations" button, which will start the process of modifying your existing reservations. You should see your confirmed reservation and a link to modify it.

    And good news with your parking voucher: It's valid for 24 months after purchase subject to the availability of parking! So, you're ready to go there without any adjustments.

    I hope this helps.

    Elizabeth
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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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