• On Jul 29, 2021
    Craig from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have park tickets for the week of October 10th - with covid 19 worsening, we are concerned for the safety of our two unvaccinated children. Can we get a refund for our tickets given the global pandemic?

    Hi there Craig, and welcome to planDisney!

    As a mom of two young Mouseketeers, I completely understand wanting to postpone some activities until the little ones are just as protected as we are. We have a visit to Walt Disney World coming up in just a few days, and we plan to spend a lot of time experiencing outdoor attractions, enjoying the swimming pools at our Resort Hotel, and dining al fresco.

    Unfortunately, Walt Disney World theme park admission is non-refundable. Fortunately, all is not lost, and the amount you paid can be applied to the purchase of future tickets when the time is right for your family to travel. Because our current situation is certainly out of the ordinary, it might be worth calling existing ticket services at (407) 566-4985 to see if anything can be done in terms of a refund.

    If you experience a brief hold when calling, check out what's new on the Disney Parks Blog or find us on social media. There's going to be a lot going on in the Disney Parks this upcoming year, and you'll definitely want to stay up to date on what's new and exciting. I'll wish upon a star that everything works out for you, Craig. I hope you and your family have a safe and healthy fall, and we look forward to seeing you back at the Most Magical Place on Earth real soon.

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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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