Family in front of Cinderella Castle
  • On Mar 5, 2021
    Adrienne from TN Asked

    Hi! We have 3 park tickets starting next Monday, March 8, however we have not received our tickets in the mail. What are next steps here?

    Hi Adrienne! Welcome to planDisney!

    I love seeing a fellow Tennessean traveling to the Most Magical Place on Earth! It is already time for your vacation to begin and I know how excited that feeling is. It sounds like you have already done lots of planning to get your Walt Disney World theme park tickets purchased and I'm sure you have your Disney Park Pass reservations in place. Now let's talk about those tickets!

    I'm sorry to hear that you didn't receive your theme park tickets in the mail. You should have received an email confirmation when you bought your tickets and I suggest printing that out and bringing it with you. Since your tickets should be linked to your My Disney Experience account, Guest Relations can look up your tickets that way as well.

    Before heading to the theme parks, you can call (407) 939-6244. This is the number that I received the last time I ordered Walt Disney World theme park tickets in case I had any questions about my order. You can also stop by Guest Relations when you arrive at the theme parks and let them know you didn't receive your theme park tickets. At this point, stopping by Guest Relations is probably your best bet since you need to get your tickets as quickly as possible!

    I hope this helps, Adrienne! Please let us know if you have any other questions.

    Tabitha
thumbnail image for Tabitha

Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.