Hi Adrienne! Welcome to planDisney!
I love seeing a fellow Tennessean traveling to the Most Magical Place on Earth! It is already time for your vacation to begin and I know how excited that feeling is. It sounds like you have already done lots of planning to get your Walt Disney World theme park tickets purchased and I'm sure you have your
Disney Park Pass reservations in place. Now let's talk about those tickets!
I'm sorry to hear that you
didn't receive your theme park tickets in the mail. You should have received an email confirmation when you bought your tickets and I suggest printing that out and bringing it with you. Since your tickets should be linked to your
My Disney Experience account, Guest Relations can look up your tickets that way as well.
Before heading to the theme parks, you can call (407) 939-6244. This is the number that I received the last time I ordered
Walt Disney World theme park tickets in case I had any questions about my order. You can also stop by Guest Relations when you arrive at the theme parks and let them know you didn't receive your theme park tickets. At this point, stopping by
Guest Relations is probably your best bet since you need to get your tickets as quickly as possible!
I hope this helps, Adrienne! Please let us know if you have any other questions.
Tabitha