Hello, Sada!
Welcome to planDisney! Thank you so much for stopping by and for allowing us to help you plan your next Walt Disney World vacation!
I want to start off by saying that
Disney Theme Park Tickets are not refundable. HOWEVER, I do have some super-duper MAGICAL news for you! Even though refunds are not available on Disney Theme Park Tickets, the VALUE on those tickets will NOT expire! WOOOOO HOOOO!
We all understand when schedules require guests to cancel their Walt Disney World vacations. When you are ready to book your next vacation, just call 407-W-DISNEY and speak to a Cast Member. While you will not be able to see your expired tickets in your
My Disney Experience account, the Cast Member in Ticket Services will be able to find them to help book new dates for your next Walt Disney World vacation. Don't you just LOVE happy endings?!
If you have other questions, please do not hesitate to ask!
See Ya Real Soon!
Wes