Boy and girl in front of It's a Small World
  • On May 10, 2021
    Kristy from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have park tickets that have no expiration date. Can I check what is left on the card?

    Welcome to planDisney, Kristy!

    Thank you for sending us your wondEARful question about checking the amount of days left on your no-expiration Walt Disney World Resort theme park ticket.

    Kristy, you can check the number of days remaining on your theme park ticket from home or when you arrive at Walt Disney World Resort.

    To check from home, please email ticket.usage@disneyworld.com and include the following information:

    -- A photograph or scan of the front and back of your ticket
    -- Your full name
    -- Where and when the ticket was purchased
    -- The purchaser’s name and form of payment
    -- A phone number where you can be reached during the day

    Please keep in mind that while a Cast Member will always try to get back to you as soon as possible, a reply can take up to 14 days. If you are traveling soon, you may want to check in person instead.

    You can check in person at any of the following Walt Disney World Resort locations:

    -- Ticket windows at Walt Disney World Resort theme parks and water parks
    -- Concierge desks at Disney Resorts Collection hotels
    -- Guest Relations at Disney Springs

    Kristy, if you have any additional questions, please visit planDisney again. We are always hEAR to help you!

    With a Sprinkling of Pixie Dust,

    Priscila
thumbnail image for Priscila

Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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