General Magic Kingdom Fireworks
  • On Mar 27, 2020
    Carol from Warwickshire Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have park tickets for April but won't be coming and because of health problems won't be able to use them in the near future can I get a refund

    Hi Carol!

    Welcome to the Disney Parks Moms Panel! I am so sorry that you won't be able to visit soon, but understand that you have to take care of you, which is the most important thing! Typically, theme park tickets and packages at Walt Disney World Resort are nontransferable and nonrefundable. While you cannot cancel or get a refund for a ticket or package, in some cases you can use unexpired theme park tickets for a future vacation. Given the current circumstances, I would highly recommend that you speak with Guest Relations regarding your situation and they may be able to provide you with other options. Since you are writing to us from the UK, here is the number you can call: Walt Disney Travel Company, 0800 169 0730. 

    Carol, I wish you a speedy recovery and hope that you will be able to visit in the future!

    Thank you for sending your question to the Disney Parks Moms Panel!

    ~Yael


thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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