A Ride in the Teacups
  • On Jan 9, 2023
    Amy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have park reservations and tickets. Where do I find my id to link it to my app?

    Hi there, Amy!

    The nice thing about already having booked your theme park reservations using your Disneyland Resort account is that you can use that same account to log in to the Disneyland mobile app and your tickets should already be linked for you. To log in through the app, tap the “Sign In” button on the app's Home Screen. Or if you tap the “Tickets and Passes” tile on the app’s ☰ feature menu, you’ll also be prompted to log in.

    If you find that your tickets aren’t showing up, you may locate a link to your Disney eTickets from your ticket purchase confirmation email. Then you can either print out those tickets or use the ticket IDs displayed to link your eTickets to the mobile app from the “Tickets and Passes” screen. If any technical issues remain, I recommend initiating a chat with a Cast Member in the mobile app or placing a phone call to a Cast Member with either the Website Support or Tickets phone line.

    Tony’s Tip: If you plan on purchasing the Disney Genie+ service and/or purchasing a return time to either of the individual Lightning Lane options not included with Genie+, you may wish to store a payment method with your account on the Disneyland mobile app as well. This can help streamline your purchases. That also includes mobile food and beverage orders and Merchandise Mobile Checkout.

    I hope you have a magical time, Amy! Please let us know if you have any more questions as you continue to prepare for your visit to The Happiest Place on Earth!

thumbnail image for Tony

Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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