dlr destinations 01
  • On Jun 18, 2021
    Lisa from CA Asked

    I have park reservations and have reservation qr codes, I do not have my park hopper passes, how do I link the tickets to my Disney app?

    Good day, Lisa and welcome to planDisney! Thanks for bringing your question our way! 

    If you purchased tickets on the Disneyland Mobile App or Disneyland website, your eTicket should be located in the “Tickets & Passes” section of the App. I suggest looking there first! If you can’t find your tickets in the Disneyland App or on your Disneyland Resort account on the website, that's okay! When you purchased your tickets, you should have received a confirmation email with your eTicket information. If you're unable to locate either your tickets or your confirmation email, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to assist you further. 

    If you locate your tickets and they are still not showing in the Disneyland Mobile App, you can still add them manually. To do this, visit the “Tickets and Passes” section of the Disneyland Mobile App and tap the ‘+’ symbol in the upper-right hand corner. Use the “Link Tickets & Passes” button to add the ticket that is not already showing. 

    I hope this helps! Please come back to planDisney with more questions in the future! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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