Special Needs Family with Mirabel; girl in costume; Encanto
  • On Oct 3, 2024
    Caitlin from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do park reservations not show up in the app until my tickets (that I purchased with my hotel reservation) show up? I know the tickets won’t show up until a few days before our trip. I can only see my park reservations in the confirmation email, not the app

    Hi there, Caitlin! Welcome to planDisney and thank you for visiting us with this question. 

    I think I can help! I recently had the same experience when I booked a Disneyland Resort Vacation Pacakge. As you might know, the Travel ePackage  containing your tickets does not appear in your MyDisney account until three days before your check-in date. However, you can still link your hotel reservation to your MyDisney account, which should display your theme park reservations associated with your hotel stay. You can do this online or in the official Disneyland mobile app by selecting the '☰' from the home screen and scrolling to "Hotel Reservations." Sometimes, your reservation will automatically appear here if you were logged into your MyDisney account at the time of the original transaction. But, if not, you can simply click the "Link Another Reservation" option and manually enter the reservation confirmation number, the Last Name of the primary Guest, and your arrival date. Once successfully linked, you should be able to view the hotel reservation and any accompanying park reservations in your "Future Plans" section of the app. If you're still running into technical problems, I recommend that you reach out to the Vacation Package phone line to speak with a Cast Member. They're always wonderfully accommodating and so kind!

    I hope this is a useful set of recommendations, Caitlin! If we can assist with any other details or if you need any trip inspiration as you continue planning, I hope you'll feel welcome to come back to planDisney with any questions! In the meantime, I wish you an absolutely magical vacation!

    Blue Skies and Sunshine,
    Tishra
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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