Hello David,
I must begin by telling you that as the current
UK-based Panelist here at planDisney, it really does make me grin as wide as the Cheshire Cat when I have the magical opportunity of assisting a fellow Guest from the United Kingdom!
With your jolly holiday to
Walt Disney World Resort waiting just around the river bend, I really do wish that I was able to gain access to your
My Disney Experience account so that I could see why all the elements of your booking aren't appearing as they should be.
As your arrival date is so very close now David, my best suggestion is for you to speak in person with a tech-savvy Cast Member who will be able to fully gain access to your My Disney Experience account.
Cast Members in Technical and Website Support truly do have similar powers to Fairy Godmothers, and in just a bibbidi-bobbidi-boo will be able to have your My Disney Experience looking all neat and pretty once again.
To connect with a Cast Member, please dial the UK freephone number for
Technical and Website Support contained within this
Walt Disney World Phone Directory.All that now remains is for me to wish you an extra pixie-dusted upcoming March holiday to the most magical place on earth.
Have a great Disney day ~
Jane