resort polynesian castle monorail
  • On Jan 18, 2026
    Jeffrey from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I make park and hotel reservations online or do I have to speak to a cast member?

    Hey there, Jeffrey!

    Welcome to planDisney! I am happy to report that you can make Theme Park Reservations, book your hotel, and even purchase tickets online. In fact, putting together trips to The Most Magical Place on Earth is one of my favorite hobbies, and the Walt Disney World Resort website makes this an easy task. 
     
    Let's start with securing your home away from home during your visit. You can book your Disney Resort Hotel online in minutes. If you don't have theme park tickets yet, you can add them to your stay as part of your package! Don't forget to check out the Special Offers, Packages, and More page. You can find great deals for your upcoming stay, which could mean a few extra snack breaks for your crew. 

    You can make Theme Park Reservation online once you have purchased your tickets. Your tickets must be linked to your My Disney Experience account before you can make a reservation. I also want to mention that reservations can only be made on the website; they cannot be made in the app. Some tickets do not require a reservation. You can find the full list here

    Should you decide that you prefer to book by phone after all, you can reach out to a friendly Cast Member with Disney Resort Hotels. They will be delighted to help get your magical adventure started. 

    I hope these tips help you plan the best trip ever. We'll see ya real soon!  
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.