Photo of a fountain featuring Remy from Ratatouille
  • On Oct 2, 2022
    Sally from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have park hopper passes from years ago that still have days on them. What do I need to do to use them when I come to the parks

    Hi Sally. Welcome to planDisney! We’re so happy you’re here!

    I'm so glad to hear you’re planning a Walt Disney World Resort vacation! Isn't it exciting to have an incredible adventure to look forward to? There are so many new and exciting things at Walt Disney World these days, so I just know you will have the most fantastic time on your trip!

    Now, let’s get to your question, shall we? Theme park tickets do expire, but the value of those tickets will remain in your account. However, the ticket must be entirely unused to hold any value to be applied toward your future visit. Meaning, if you purchased a three-day theme park ticket and did not use any of those days, you can use the value of that ticket toward a future ticket purchase. However, the ticket would no longer hold any value if you visited a theme park and scanned in one of the three days.

    The best way to check on the status of your ticket would be to call the Existing Tickets team at (407) 934-7639. The fabulous Cast Members on this team will be happy to take a look at your account and let you know if you have any ticket value to use for your 2023 visit.

    I’m so excited for you to enjoy all that Walt Disney World has to offer these days. Be sure to spend some time in EPCOT and check out one of the newest attractions, which has quickly become one of my favorites, Remy's Ratatouille Adventure. On this fantastic 4D ride, you'll scurry alongside Chef Remy through the hustle and bustle of Gusteau's restaurant kitchen. It's tremendous fun, so I definitely recommend checking it out!

    I do hope this answer has been helpful to you! If you have any other questions as you continue planning your Walt Disney World Resort vacation, please stop back over to planDisney! We would love to help you make the absolute most of your vacation!

    See you real soon!
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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