Welcome to planDisney Sandra!
Hakuna Matata, No Worries! We are going to get you inside those magical theme parks!
It sounds like you and your travel party have
MagicBands. These will work if they are linked to your My Disney Experience account, marked as "Active," and you have valid Theme Park Tickets linked to each guest. Also remember that MagicBands have a battery life span of about 2 years, so they may not work if they are several years old.
Another option is to use
Disney MagicMobile on your phone. With this option, you can enter the theme parks with a quick tap of your phone. Now that's magic!
I'm on a roll, so I'll give you yet another option! Stop by Guest Relations or any ticket window and you can receive physical cards that can serve as your tickets. Have your confirmation number and photo ID available.
All of this technology is pretty amazing, and all interchangeable. Feel free to use MagicBands one day, MagicMobile another day, or mix it up however you want. I usually end up just using MagicMobile as my phone is always within reach but use what works for you. Good luck!
Cathy