• On Jan 11, 2022
    Berton from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My parents purchased their ticket thru AAA, I have them linked to my Disney experience but was wondering if their tickets are physically mailed or when would they get them?

    Hey there Berton! Welcome to planDisney. Thanks for dropping by with your question. It’s so exciting that your parents will be visiting Walt Disney World Resort during The World's Most Magical Celebration! Tell them to look out for the Disney Fab 50 character collection statues across the parks. Make sure to take a picture with Edna in Disney’s Hollywood Studios!

    You’ve done most of the hard work by linking the tickets in the My Disney Experience app. Your parents may have had the choice to select between receiving mailed tickets or an e-ticket when they purchased through AAA. Without knowing their choice, I’m not sure if they will receive tickets in the mail or not. Good News, they still have a few options for their tickets because we don’t want them to miss out on a moment of their magic!

    If your parents prefer physical tickets, they can make a quick stop by the ticketing window at any Theme Park and speak with a Cast Member. If they are staying in a Disney Resorts Collection hotel during their trip, they can also pick up their tickets at the front desk when they check in. 

    Another option is for your parents to use a MagicBand as their ticket to enter the parks, open their hotel room door, enter lightning lanes, pay for meals, and so much more! MagicBands have many designs available and are an additional cost. I was able to grab a Thanos infinity stone MagicBand for my last trip!

    If neither of those options works, perhaps your parents would like to use Disney MagicMobile passes as their ticket to enter the parks. MagicMobile passes allow Guests to tap into the parks using their eligible iPhone, Apple Watch, or Google Pay enabled Android phones. MagicMobile passes can be created in the My Disney Experience app and are an extremely convenient option to have, even if used as a backup to one of the previously mentioned options. 

    Finally, make sure that your parents have Park Pass reservations for each of the days they plan to visit the Theme Parks. Currently, you need both a valid Theme Park ticket and a Park Pass reservation to successfully enter the theme parks. 

    I hope this helps, Berton! If you have any more questions, drop back by and ask us here at planDisney! We’re happy to help!

    Until next time, 

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Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

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