Girl at Disneyworld
  • On Jul 28, 2021
    Sunny from NY Asked

    My parents purchased park tickets only for November 2021 and may not be able to make the trip due to health issues. Can those park tickets be canceled and refunded ?

    Welcome to planDisney, Sunny!

    Thank you for stopping by with your question. I am sorry to hear your parents may have to cancel their Disney vacation due to health issues. I am sending pixie dust their way and I hope things get better soon!

    Although theme park tickets are nonrefundable, wholly unused admission may be used for a future visit or reassigned to another Guest. To change ticket dates, sign in to your Disney account, visit Tickets & Memory Maker, find the tickets you wish to modify, and select Change Ticket. Please note that all modifications are subject to availability and extra charges may apply. To reassign the ticket to another person, select Reassign Ticket and choose a Guest from the drop-down menu. Be sure you are connected to this Guest via My Family & Friends before attempting to reassign the ticket. If you need further assistance, you are welcome to contact Existing Tickets at (407) 566-4985.

    I hope this information is helpful, Sunny. Come back to visit us if you have additional questions, it will be a pleasure to help!

    Best Disney wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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