Overview shot of ship and sea; Castaway Cay
  • On Oct 23, 2025
    Cory from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Parasailing at Castaway Cay what happens if you're over the weight limit? Are you just out the cost, or will they refund if you cannot participate. Is there a way to check and cancel onboard I'm close to being over and afraid of going over onboard

    Ahoy there, Cory, and welcome back to planDisney! You’re about to head to one of my favorite ports of call, so I’m more than happy to help with this question.

    I love that you’re already planning ahead for your adventure. For safety, Guests are weighed at the Port Adventure check-in before parasailing. If the scale reading reveals that you don’t meet the stated requirement, you unfortunately won’t be able to participate, but rest assured, you won’t lose your money. At that point, you can work with the Port Adventure Cast Member on site and Guest Services onboard regarding a refund adjustment.

    Here are a few more helpful tips for now and later to help you think through your options:
    - Check the details in the Disney Cruise Line Navigator app (or your reservation on DisneyCruise.com). The parasailing page lists the current weight requirements and other important notes.
    - If you’re close to the limit, stop by the Port Adventures Desk or Guest Services on Day 1. Let them know your concern, and they can further review the guidelines and options with you.
    - On the day of the adventure, final eligibility is confirmed at check-in. If you’re unable to go, ask the Cast Member there to note it, then visit Guest Services so they can assist with the appropriate refund.

    Don’t worry if parasailing doesn’t work out; Castaway Cay has tons of fun, both on land and in the water. Our family always books the Castaway Cay Getaway Package, which provides you with a snorkel, float, and bike for the day. My daughter also insists on visiting Castaway Ray’s Stingray Adventure every time we visit to explore the fun under the water and meet some of its inhabitants. So whether you’re looking for a chill day or some active play, you’ll find something for everyone in your travel party.

    I know your time at Castaway Cay will be filled with magical adventures. Remember, we’re always here at planDisney ready to help if any more questions come up!

    Bon voyage,
    Sami
thumbnail image for Sami

Meet the Panelist: Sami, Tennessee

Hey Howdy Hey! I'm Sami - an author, TV Host, & new empty-nester living in Nashville with two teenagers in college. We enjoy sports, live music, and making magical memories aboard Disney Cruise Line & in Disney Parks worldwide. I raised my kids just around the riverbend from the Walt Disney World Resort and celebrated every milestone with their Disney friends. With so many incredible itineraries and delicious dishes on board, I love helping my extended ohana discover a whole new world at sea! Learn More About Sami

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