Lounge Chairs at Night
  • On Feb 13, 2024
    Caitlyn from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What ALL (like paperwork, documents, etc.)do I need for going through the terminal and bording the ship?

    Ahoy and welcome back to planDisney, Caitlyn!

    I am so glad you are here asking this all-important question. Disney can work some magic, but if you arrive at the port without the documents required by the US State Department, no Fairy Godmother or pixie dust powers are enough to get you on board the ship.

    I am going to share all that is required in two steps of the check-in process, just in case you have not yet completed the pre-arrival online check-in.

    Pre-arrival Check-In happens 30-40 days before your cruise, depending on your Castaway Club level. For this process, you will need photographs of your passport or other proof of citizenship, photos of each person in your stateroom (headshots against a plain background), the form of payment you want to use for onboard charges, and information on your travel plans (flight numbers and how you are getting to the port). You will get to pick your Port Arrival Time unless you are traveling to the port with Disney Cruise Line transportation. I like to get the earliest arrival time possible, so I am online at midnight with all of my documents handy. 

    To complete pre-arrival check-in, go to Disney Cruise Line, sign in, and look for "Already Booked" on the top navigation bar. Select the dropdown option for "Online Check-In." You can also do this on your phone using the Disney Cruise Line Navigator App. I find the app to be easier for uploading the photos, but both work well.

    You will get your check-in information, which you can print. You will also have the option to add this to your wallet on your phone. I love this option because my phone will be with me. All of these documents - the passports or original state-issued birth certificates - go into a folder so I have them ready to go when we leave for our vacation. 

    Check-in at the Port is when all the planning and packing (and laundry to get clothes in the suitcase) pay off! You can arrive and start the check-in process at your Port Arrival Time. You need to have your proof of citizenship and your online check-in form. You may want to check the list of documents for check-in just to make sure you have everything. These documents need to be with you, so pack them in your carry-on bag.

    You will not be able to get in your stateroom until the afternoon. In addition to the required documents, you may want to pack your carry-on with any medications; swimsuits (or wear them under your clothes) if pools are a priority; sunscreen; and anything else you do not want to be without the first few hours on the ship.

    With your check-in complete, you be assigned to a boarding group. When your group is called, it is your turn to cross the bridge and hear that magical "Welcome Aboard!" 

    If you have any questions about Port AdventuresOnboard Activities, dining, anything... planDisney is here for you! I cannot wait for you to be dancing with the sailaway party and greeting all of our Disney pals!

    Bon Voyage!

thumbnail image for Jana

Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

Related Video

  • thumbnail image for Disney Cruise Line First Timer Tips | planDisney Podcast – Season 2 Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.