Hiya Lesley,
Welcome back to planDisney! It means so much to us that you continue to come back and see us for answers to your Walt Disney World Resort planning questions.
I hope you are getting excited about your August holiday! When I was in graduate school, most of our vacations were during the summer months, so I got to be pretty good at preparing for the unpredictable Orlando summers. Florida may be the sunshine state, but summer downpours are always in the forecast. Don’t forget to pack extra socks, an umbrella/poncho, and a refillable water bottle. The extra socks will allow you to enjoy the rest of your day without soggy feet. As far as the water bottle, sometimes dehydration slips in when you least expect it. By carrying your water bottle and keeping it filled with water, you can enjoy the summer day as much as my friend Olaf.
Now on to the reason you reached out to us, your question! Unfortunately,
Disney’s All-Star Music Resort has no direct email address. If you would like to reach out to a Cast Member via email for assistance regarding your upcoming reservation, then your best option is to utilize the email button on the
Walt Disney World website help page. I’ve found that they are generally quick to respond using this forum, and if they can accommodate your request to have rooms nearby, they will undoubtedly do so. Another option is to reach out to Disney Resort Hotel Reservations over the phone at 0800 16 90 730. Due to higher-than-average call volumes, you may have to wait on hold, so be prepared for that. I find that if I call first thing in the morning or later in the evening, I have the best luck in experiencing shorter hold times.
I hope this was helpful, Lesley, and you can have your two rooms nearby. I know that will definitely be amazing for coordinating your itinerary each day. If there is anything else that we can do to help you at planDisney, please come back and see us.
Happy Planning,
Ashley F.