• On Jul 16, 2018
    Ashley from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Panel! I originally had a reservation for Ohana @ 11:00 am on 1/10/19. I modified the reservation to 10:45 am on 1/8/19. I received the confirmation email but the reservation is not showing on MDE. Should I try to book it again?

    Hi Ashley,

    Welcome back to the Disney Parks Moms Panel! I am so happy that you have a dining reservation at 'Ohana. It is one of my family's favorite restaurants!

    First, if you have not done so already, try to link the dining confirmation number manually in My Disney Experience by going to My Reservations and Tickets and clicking on Link Dining Reservation. Or, if you do not have the confirmation number, you could call and speak to a cast member in dining at 407-939-1947. She or he may be able to assist. I would also suggest that you make sure the prior reservation has been cancelled. If all else fails, then try making the reservation again!

    Be sure you allot enough time to get to your reservation, especially if you are not staying at Disney's Polynesian Village Resort or Disney's Polynesian Villas & Bungalows. Use the My Disney Experience Mobile App to check estimated transit times to the resort. The app has a Get Directions Feature that you can use - just use the search tool to look up your location. Once you click on that location, a menu should appear that allows you to select Get Directions. Type in your second location, 'Ohana. The app will also provide transit options.

    Ashley, if possible, arrive a few minutes early to check-in. Depending on the size of your party, you may be able to request a window table. The views are lovely!

    Magic, memories and Minnie Mouse hugs,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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