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  • On Dec 12, 2018
    Kristen from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi Panel! I’m an AP and I can’t figure out how to get the merchandise discount on shopdisney.com. It doesn’t automatically show up in the checkout review, and I cannot find where to input it. Any ideas? Love your team and site!!

    Hi there, Kristen!

    Welcome to the Disney Parks Moms Panel, and thanks so much for stopping by with your Disneyland Resort question. I hope you’re enjoying making a year full of magical theme park memories with your Annual Passport! As a longtime Passholder myself, I think it’s the best way to fit as much pixie dust as possible into my family’s visits.

    I’m glad you’ve heard about one of the valuable benefits of being a Passholder: a discount of up to 20% off select theme park merchandise from shopDisney.com! To receive this discount, all you have to do is add your Disneyland Resort Annual Passport to your Disney profile under "Memberships & Passes." The applicable discount should then automatically appear as you complete your online purchases if you have logged into your Disney account through Disneyland.com or during the checkout process at shopDisney.com.

    If you have linked your Passport to your Disney account and are signed in while shopping but still do not see the discount applied when applicable items are in your cart, you may want to visit Annual Passholders Today to view your discount restrictions. You can also contact shopDisney Guest Services at (800) 328-0368 for live assistance from a Cast Member.

    I hope this helps, Kristen, and that your next visit to the Happiest Place on Earth is here before you can say “bibbidi-bobbidi-boo!” Please feel free to write back with any other planning questions you may have.

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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