Mickey and Minnie Statues in Front of Fireworks
  • On Jul 3, 2022
    Jordan from ID Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I paid for my trip through Costco 5 days ago and it said I would get my Disney ticket information within 72 hours and I still haven’t received anything?

    Hey Howdy Hey Jordan and welcome to planDisney!

    I love that we have some different options when it comes to booking a trip to Walt Disney World Resort. Sometimes those offers from places like Costco can give some great discounts to the Magic which gives us some extra spending money for snacks and souvenirs, amirite? Thank you for your question on ticket information as this is the other thing that may come up, waiting for email confirmations. This you would need to link all of your information to your My Disney Experience account and get to planning your Magical vacation. Let me not get ahead of myself and let's talk about your email. 

    First off, I would just make sure you do not have anything in your spam folder. These follow-up emails may tend to end up there for one reason or another. The other thing to look through is the initial email you may have gotten from Costco. If you do see a WDW confirmation number on there that might be all you would need. Otherwise, considering this is a holiday weekend, I would give it until Tuesday or Wednesday before calling Costco as a starting place for more information on your tickets. If anything, they should be able to give you the specific information you would need to get in contact with Disney to look up a confirmation number as this process may need to be started with Costco first. 

    After you receive your ticket confirmation number, your next step would be to link your tickets to your My Disney Experience account. Once you log on, look for the ticket icon on your homepage and hover over it. You should see a couple of buttons pop up and the one with "Link Tickets" will be the one you want to click on. Plug in your confirmation number and you should be set and see your tickets show up in your account. 

    Once you have your tickets linked, make sure you make your Theme Park Reservations. You not only need your tickets but also reservations to get into the parks. These are free to book and more of a planning strategy for Disney. Around November, things might tend to get a little busier so make sure you get this done early to get the days you want!

    After you get your tickets linked and Theme Park Reservations booked, the next big hallmark is 60 days. At this mark, you will be able to make dining reservations for any table service restaurant you want to experience. You will also be able to book experiences from Enchanting Extras Collection such as dessert parties. For most of these experiences, you are able to book online or through your My Disney Experience account. 

    So much fun and excitement await you both in the planning of your next trip and having the experience of it this November. I am so excited you will be able to visit during this Magical season and if you have any further questions please feel free to stop back, we would be happy to help!

    Happy planning, 

thumbnail image for Nick

Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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