Avengers Campus featuring Thor
  • On Feb 20, 2023
    Roy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have paid for tickets for 4 people and have reserved the date of March 7th for Disneyland only. Where do I access my tickets ? Last time I got an email right away with the tickets showing the bar codes. Please help me find how to access them. Thank you

    Welcome to planDisney, Roy. Thank you for bringing your question to us. It looks like your visit to the Disneyland Resort is just around the corner and I'm happy to help.

    Hakuna Matata, Roy. It means no worries, and I'm definitely not worried that we won't be able to locate your tickets before your upcoming visit. First, let's try searching your email inbox for the ticket purchase confirmation email. The email would have come from the sender "Disneyland Reservations." If you aren't able to locate the email, no worries. Let's try looking in your Disneyland app. Open the app and tap on the three horizontal bars in the bottom right corner. Next, tap the "Tickets and Passes" tile and all of your valid theme park tickets should appear. If you aren't able to locate your tickets with either of these options, you can reach out to a Cast Member who can help locate your tickets through your Disney account.

    Roy, because you will be visiting the parks with a group, you can have each person add their own ticket to their Disneyland app. To do this, everyone will visit the "Tickets and Passes" page (as described above) and then tap the "+" in the top right corner. Next tap "Link Tickets & Passes," then "Type ID" to add the ticket ID number. You can also use the "Camera" feature to scan the barcode and avoid having to type any numbers into the app. That's all there is to it. Now everyone has access to their own ticket. 

    I am excited about your upcoming visit to the Happiest Place on Earth. Not only is the Disney100 Celebration happening, but the Disney California Adventure Food & Wine Festival will also be in full swing. This is one of my favorite festivals and I love to taste as many different eats as I can with the convenience of a Sip and Savor Pass. Make sure you also catch a flight on Soarin' Over California. It's a can't-miss and only available for a limited time during the festival. 

    I hope this is helpful and you're able to locate your tickets without any problems, Roy. Please come back with any other questions you may have. I hope you and your group have a most magical visit to the Disneyland Resort. The countdown is on!

    Wishing you a magical day,
thumbnail image for Michelle

Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.