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  • On Jan 7, 2023
    Greg from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi ,I had a paid resevation for 1/6/2023 paid with my credit card , can I get a refund or credit

    Hi Greg! Welcome to planDisney.

    I'm sorry you were unable to visit Disneyland Resort as you had planned. Sometimes life gets in the way and we have to adjust, but it can be very disappointing.

    Unfortunately, tickets are non-refundable. But the good news is your ticket doesn't need to go to waste just because you weren't able to use your theme park reservation on the day you planned. To enter the theme parks you need a valid admission ticket and a park reservation. As long as your ticket hasn't expired and is unused, you can reschedule your theme park reservation for a future date. Check the Theme Park Reservation Availability Calendar to make sure the park of your choice is available on your desired date. You can make a new reservation on the Disneyland mobile app under "Make a Park Reservation" or sign into your Disneyland account online and navigate to "Ticket and Reservation Details" in the "My Disneyland" menu.

    I hope you're able to reschedule soon! There is going to be festive décor, merchandise, treats, and experiences to check out very soon with the Disney100 Celebration at Disneyland Resort. Maybe you can plan your visit to coincide!

    Elizabeth
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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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