Paid for Memory Maker re a previously cancelled trip. Did not ask for refund re MM. Cannot seem to find it now in my profile/account. Where do I look?

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Answer 1

Hi, Robin!

Welcome to planDisney! Thank you for stopping by today with your very first question. I am glad to hear you were able to reschedule your visit to the Walt Disney World Resort and that you will soon be returning to the magic!

I have also had to change travel plans due to the pandemic, and the Memory Maker entitlement I purchased last year is right there in my Disney account, just waiting to capture pixie-dusted memories! To view your Memory Maker entitlement, sign in to your Disney account, visit Tickets & Memory Maker, and scroll down to find your Memory Maker purchase. If you cannot locate your Memory Maker entitlement, please call (407) 560-4300 for assistance. Be sure to have the order confirmation number sent to your e-mail handy when you call.

I hope this information is helpful, Robin! Come back to visit us if you have additional questions and have a magical visit to the Walt Disney World Resort!

Thiana

Paid for Memory Maker re a previously cancelled trip. Did not ask for refund re MM. Cannot seem to find it now in my profile/account. Where do I look?

Meet the Panelist: Thiana, Brazil

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Paid for Memory Maker re a previously cancelled trip. Did not ask for refund re MM. Cannot seem to find it now in my profile/account. Where do I look?”

Meet the Panelist: Thiana, Brazil

Related Links

Related Video

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

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Paid for Memory Maker re a previously cancelled trip. Did not ask for refund re MM. Cannot seem to find it now in my profile/account. Where do I look?