Disneyland- Mainstreet Station
  • On Mar 20, 2021
    Beverly from CA Asked

    Paid in full annual passports. To avoid a long wait on a phone call, what is the email address to inquire about status of pro rated refund for annual pass ?

    Hello, Beverly!

    Welcome to planDisney! We are so grateful you stopped by, and we are here to help answer any question you might have regarding your Disneyland Resort Annual Passport! 

    As I know you are aware, there was a Disneyland Resort Annual Passholder Update given a few months ago. You can find so much information on this webpage about how Pro Rata refunds will take place. To save you time, I actually called Annual Passholder Member Services at 714-781-7277 for you and spoke to a very helpful Cast Member! She said if you send an email through the Help Center, a Cast Member would most definitely respond to your question. 

    I did want you to know that when I called Annual Passholder Member Services this afternoon, I waited MAYBE one minute for a Cast Member to answer. I wanted to share my encouraging experience with you so that you know making a phone call might be your best and fastest way to find an answer to your question.

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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