Couple on Main Street, U.S.A.
  • On Oct 7, 2020
    Jose from República Dominicana Asked

    Hello, I paid for some friends five tickets to Magic Kingdon park, I received the code for those reservations in my email, but it does not tell me what the numbers of the tickets are to register the application for fast passes.

    Hello Jose! Welcome to planDisney. Thanks for sending your question to us; I'm happy to assist you today.

    Spending a day at the Magic Kingdom Park with friends sounds fantastic. And how nice of you to take care of the ticket purchases! While FastPass+ service is currently suspended at Walt Disney World as part of an effort to facilitate physical distancing in queues and public spaces, you will need to link your theme park admission to My Disney Experience in order to access the Disney Park Pass System. In addition to maintaining plenty of space between Guests, this new online reservation tool helps manage theme park capacity. Guests are now required to make a reservation in advance for the theme park they would like to visit on each day of their vacations. You can access the Disney Park Pass System through My Disney Experience. You'll find information about this and other important operational updates on the Disney Park Blog, so I suggest following this helpful site as your vacation approaches.

    Now let's talk about linking those tickets. In your e-mail, you should have received e-tickets with a confirmation number. You'll want to input this number into My Disney Experience and assign the tickets to each Guest in your party. Sometimes I'll notice several codes or numbers in an e-mail, so I try each number until one is successful. I hope this works out so you can begin planning your day at the Most Magical Place on Earth as soon as possible!

    Jose, if you continue to have problems, I recommend contacting Disney or the agency from which you purchased the tickets. If there is anything else we at planDisney can do to make your visit more memorable, please come back and see us again. And if you have any local friends or family members in the Dominican Republic that could benefit from vacation planning advice en Español, send them over to our Spanish-speaking Disney experts

    ¡Buen viaje!
    Betsy
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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