Sisters at Disney World
  • On Jan 1, 2022
    Tammy from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just got a package and trying to make theme park reservation but it will not let me

    Hiya Tammy!

    Welcome to planDisney and thank you so much for submitting your question! The planning process is one of my favourite parts of a Disney vacation, so I am thrilled to be answering your question today. I see that your vacation is coming up relatively soon, you must be so excited! I know I would be!

    Now let's make some theme park reservations! I am sorry you are having some issues, but we are in this together! First, you will want to make sure that your vacation package is linked to your My Disney Experience account, as you will need valid theme park admission to make a reservation. After booking your package, you should have received a confirmation number. You should then be able to log into your My Disney Experience account and click on "My Plans." If you scroll down the page, you should be able to click on a blue bar that says "Add More Plans" and then click on "Link Reservations and Purchases." Here you can write your confirmation number and link your package to your account

    Now that your package and valid theme park admission are linked, you should be able to make park reservations! I recommend first looking at the availability of reservations for your desired dates to make sure you can go to the parks you want. If you have any other issues making theme park reservations or linking your tickets, you can always reach out to a Guest Relations Cast Member via chat, email or phone and they will be able to help you. Guest Relations Cast Members truly are the best and I always reach out to them when I need help!

    I hope this was helpful, Tammy, and I hope you are able to get back to planning your magical vacation as soon as possible. If you have any other questions, don't hesitate to reach out! We are always happy to help.

    Have a magical day,

thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.