Girl with balloons at Riveria
  • On Sep 11, 2020
    Nicki from TN Asked

    We have a package with tickets for 4 people for November. My son is fairly certain he will be able to come but because of his school schedule he may need to cancel somewhat last minute. Can we remove just him from the reservation? If so, fees?

    Greetings Nicki!

    We here at planDisney are so excited to hear from you again!

    Your vacation is right around the corner! With just about a month and a half ago, I hope you and your family are starting to get excited.

    The Walt Disney World Resort has a new “Book with Confidence” policy allowing Guests just like you to enjoy peace of mind with a flexible cancellation policy for arrivals through the end of 2020. If you booked through the Walt Disney World Resort directly, Disney is waiving change and cancellation fees up to the date of check-in for reservations through December 31, 2020. For any change and cancellations, you can either chat with a Cast Member at the Disney Reservation Center or by calling the reservation line. If you didn’t book through Disney directly, you would have to contact your travel professional for any changes/cancellations.

    Since your magical vacation is coming up real soon, I highly recommend making any Dining reservations in advance of your stay. If you haven’t already, be sure to make your Theme Park Reservations using the Disney Park Pass reservation system. Lastly, make sure to have the My Disney Experience app loaded on your phone. You can use the app to check-in online, stay up to date with Theme Park operating hours, manage your reservations, unlocking your Resort hotel room door, and even taking advantage of Mobile Food Ordering at many dining locations.

    I hope that your son can join you for what I am sure will be a memorable time!

    ~Heather
thumbnail image for Heather

Meet the Panelist: Heather, New York

I am a mom, wife, oncology  nurse, daydreamer, and wannabe Disney Princess. I am always dreaming about and planning my next Walt Disney World vacation. I have experiencing navigating the parks with babies, toddlers, tweens, multigenerational groups, as well as with special needs and food allergies. I love helping others plan their vacations and I am here to help make all of your dreams come true! Learn More About Heather

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